If your verification is rejected, Afriex will send you an email explaining the reason for rejection. The email will usually include a request for any additional documents required to complete the verification process.

• Check Your Email: Review the email sent by Afriex to understand the specific reason for rejection.
• Resubmit Documents: Provide clear, high-quality images of the requested documents.
• Double-Check Information: Ensure the details on your documents match the information on your Afriex account.
• Submit Additional Documents: If asked, upload additional documents such as proof of address (utility bill or bank statement).