I tried to reset my password, but it is not working. Why?

Please make sure that your new password follows the following rules;

  • Password must contain at least 8 characters.

  • Match with your confirm password.

  • Contain one uppercase letter.

  • Contain one lowercase letter/alphabet.

  • Contain at least 1 numeric character.

  • Contain at least one special character.

Punctuation marks and other symbols are examples of special characters. E.g - $, # , >,<,*,&%^@!_)(etc. If the above doesn’t work, please send us a screenshot with the error message.

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