Can I receive money if I don’t have the Afriex app installed?
You’ll need the app and an active account to receive funds directly into your wallet. 

How do I receive money into my Afriex Wallet?
To receive money in your Wallet:

• Provide your Wallet ID or details to the sender.

• The sender completes the transfer to your Wallet.

• Funds should appear in your Wallet.

How to receive money

How long does it take to receive money in my Wallet?
Transfers are usually instant, but some may take longer depending on the sender’s bank and region.

Are there fees to receive money?
We typically don't charge fees for receiving to your wallet, but check if the sender’s bank or platform charges transfer fees.

Can I receive money from any country?
We support transfers from selected countries; check the app for a list of supported regions.

How will I know when the money has arrived?
You’ll receive a notification in the app once the funds are successfully deposited into your wallet.

What if I didn't receive funds because the sender entered incorrect details?

If the fund reverses, it will be sent back to the sender's Afriex wallet. If not, the sender should contact support if it was sent to the wrong beneficiary within Afriex. 

Can I receive funds from both individuals and businesses?
Yes, We allow transfers from both individuals and authorized businesses, as long as they are in supported regions.

Can I view transfer details?
Yes, transaction details, including the sender’s information and amount received, are viewable in your transaction history on the app. Navigate to the “activity’ section of the app to view transaction history.

Are currency conversions automatic when receiving funds?
Yes, We automatically convert funds to your wallet’s set currency when applicable.