Username

This represents your unique Afriex username, which you have the option to share with family and friends already using the Afriex app. By sharing your Afriex username, you enable them to conveniently utilize the Afriex application to send money directly to you.

Account Name

Shows you the name on your Afriex account that you inserted during your onboarding process.

Account Email

This is the email address linked to your account.

Invite Friends

You can use this button to invite your friends and family to use the Afriex app and get a reward.

Get Verified

This usually pops up if you have not been KYC-verified. Please tap on the button to verify your identification documents.

View Rewards

This will redirect you to the rewards button, which will show your referral status and your referral link. Link more here.

Log Out

This enables you to log out of your Afriex account.

App Version

This shows you the current version of the app. It is required when reaching out to help us narrow down your concerns.

Terms And Conditions

"Terms and Conditions" is the document that establishes the legal agreement between the user of a service and its provider. This document is frequently referred to online as the "Terms of Service" (ToS), "Terms of Use," EULA ("End-User License Agreement"), "General Conditions," or "Legal Notes."

Privacy Policy

A privacy policy is a legally binding document that explains how Afriex gathers, uses, stores, shares, and protects user data, as well as the reasons behind it and the rights of the users with regard to it. Every app engages with users and gathers information about them in some way.

How Can I Change My Username?

For our esteemed customers, usernames serve as a distinctive identifier. Your username cannot currently be changed.

How Can I Edit My Profile Picture?

To edit your profile picture, please click on the pencil icon on the app and choose from your mobile device your preferred picture. It is important to use a picture that clearly shows your facial features and structure.

I want To Change My Account Name. How Do I Do It?

To make changes to such sensitive documents, please reach out to us.  To contact support, please refer to this link for the different channels available. Please refer to this link for more information on making changes to your account name.